A Week’s A Long Time In Blogotics.

Friday, October 19, 2007

TextEdit IconComing to the end of our first week posting to The MacDoctor Blog. Just five posts in but really glad we finally made a start. Still much to learn, refine and improve upon but very glad we chose WordPress as our hosts and blown away with our experience so far using MarsEdit to post. So here’s to our great hosts, some great software and our first faltering steps into the world of the blogosphere! Cheers everyone and see you next week.


Radioshifty.

Thursday, October 18, 2007

Radioshift Icon
Good software can be a hard thing to find. And I’m sure from the other side of the glass it’s a tough thing to develop too. Your ideal is a piece of software that fulfills a specific task or set of tasks, is reliable, easy to use, beautiful to look at and doesn’t cost the earth. Kind of like looking for the perfect partner!

Our hopes were high when we heard Rogue Amoeba had released Radioshift earlier this month. In essence it offers to make subscribing to and recording radio shows from a variety of internet streams, as simple as programming a PVR or VCR. It’s something we’re asked about all the time by clients at The MacDoctor. Could this be the perfect solution?

Up until now the best solution for us on the mac has been Rogue Amoeba’s Audio Hijack Pro. But as fantastic a piece of software as Audio Hijack Pro is, it’s really a little over complicated for this one seemingly simple task, especially for less advanced or intermediate computer and or mac users.

An interesting comparison for us has been in our practice of recommending Elgato EyeTV software and products when clients have been looking for a way to view and record television on their Mac. We’ve had no hesitation in pointing clients in Elgatos’ direction, confident in the fact that both hardware and software are reliable, easy to use and of general good quality. We were looking to find the same kind of confidence and experience with Rogue Amoeba and Radioshift.

Things looked promising from the start. While acknowledging Radioshift is currently a version 1.x product, therefore overlooking any visual and or design issues which I’m sure will settle down over time, the actual layout and interface seem incredibly simple and intuitive to navigate. A large part of the software centers around the inclusion of RadioGuide from RadioTime and it’s here you can search for stations, programs and schedules to which you can subscribe and record. There’s even a Google Earth style map of the world, allowing you to browse and scour the earth for interesting and diverse radio broadcasts.

On the surface Radioshift seems to be off to a good start. But unfortunately in practice it’s often let down by the quality of the RadioGuide. In our testing and experience, too many programs are missing from the guide, have incomplete or incorrect information, time zone issues come into play and generally leave you with little confidence when it comes to scheduling recordings direct from the RadioGuide. It’s a shame and perhaps with a little more work and correction to the guide it could become a more reliable tool. Admittedly, keeping track of thousands of Radio Stations across the world is a mammoth task. But our frustrations were based on major radio broadcast networks, the BBC being a prime example. Bearing in mind the scale of the task RadioTime have set themselves, it might make more sense to concentrate on providing the most accurate information possible for the major networks first, and then slowly spreading out from there.

So having lost faith in the RadioGuide as a resource to schedule actual program recordings, we resorted to using it simply as a source of radio station feeds, manually scheduling our own program recording time’s. I say simply, but to be fair just this ability alone, keeping track and connecting to thousands of live internet streams, is a hefty task and one which Radioshift and the RadioGuide do a great job of.

Unfortunately though our problems didn’t end there. We seemed to encounter a recurrent bug where upon manually entering schedule information, Radioshift would throw up an error, causing you to force quit the application and begin the process once again. We repeated this on three machines in the office (Intel iMac, G4 Powerbook & a G4 Desktop) to ascertain if this was software, hardware or install OS related. We had the same experience on each machine and also noted a general sluggishness to our interactions with the software as a whole.

Radioshift Bug

Once we had managed to schedule recordings our next disappointment was with a successful recording ratio of roughly 50%. Sometimes a stream would not open properly and subsequently no recording would take place, other-times streams would cease part way through a recording and Radioshift would have no way of recovering the stream, leaving recordings incomplete. Now while not wishing to hold Rogue Amoeba wholly responsible from the loss of streams, radio internet streaming can often be interrupted, we’ve had less success with this product in terms of connecting and holding a stream than with many other apps and widgets we use all the time. We were testing throughout on a very stable and otherwise speedy 20MB cable connection. Where the problem lies we’re unsure, but regardless, our confidence in the software was further dented.

The promise Radioshift holds for many users may eventually come to pass. But in terms of recommending the software to clients right now, I’m afraid it’s simply not stable or reliable enough at this early stage for all but the most experimental and curious. On a more positive note, development builds from Rogue Amoeba over the last few days have started to make the application more stable. And knowing the quality, stability and usability of Rogue Amoeba’s other products, notably Fission, Audio Hijack Pro and Airfoil, we’re hopeful they’ll get there in the end.

Perhaps Radioshift was simply pushed out into the market too soon. It would certainly be surprising if the behavior we experienced with the software had bypassed a rigorous beta testing phase. We just hope Rogue Amoeba and Radioshift can recover from this early fumble and deliver on the real promise of both product and company.


The X Factor.

Wednesday, October 17, 2007

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With the imminent release of Mac OS X 10.5 Leopard and it’s published minimum system requirements, I’m reminded of how many of our clients here at The MacDoctor continue to successfully run older and less glamorous machines than the current line of Intel Core Duo based models. In fact there seems to be a pretty even split between new switchers with Intel based iMacs and Macbooks, and longer term Mac users with G3 and G4 Power PC based machines. It’s heartening to know that the shelf life of an Apple computer, in so many peoples’ experience, is 5-6 years and sometimes longer. It’s proved a pretty sound investment when you see the quality and quantity of work produced, together with the pleasure many of those individuals and companies have been able to extract from Cupertino’s efforts over the last half decade.

In large part we have Mac OS X to thank for this. For while in earlier editions (10.1/10.2) it showed more promise than than reliability, with the advent of 10.3 and latterly 10.4, it’s been in many people’s experience the most robust, solid and user friendly operating system for your day to day computing use, that most people have ever experienced. Apples’ claim to be at root, simply a software company, has never been truer. For the machines themselves have been no big shakes. I’m sure contemporary PC machines stack up just as well if not better in the technical specs stakes. But it’s been the Mac OS and associated applications that have made all the difference.

I don’t know about you, but a 5 year old PC always looks tired and about ready for the scarp heap to me. Like bad Special FX from a slightly dated Hollywood movie. But a well tuned Mac with a new operating system and a little RAM, can seem like a new machine. Aside from very intensive video, graphics and music applications, most day to day computing tasks and requirements can comfortably take place on any mac from the last 5-7 years. To borrow a popular American political slogan from the 90’s, it’s about the software stupid.


iLife In The Old Disc Yet.

Tuesday, October 16, 2007

iTunes Store
News of it’s death has been somewhat exaggerated and the humble CD remains in many respects, the best game in town when it comes to purchasing the source audio for your ever expanding music library. It’s certainly our experience and that of many of our clients here at the MacDoctor. And the latest industry figures would seem to bear out this consumer behavior. For despite the growth in legitimate online music, purchases account for a just a little over 4% of total music sales.

So why are so many of our clients and much of the population still buying physical product when the music and computer industries would have you believe the entire planet has gone download crazy? Is there method in this consumer madness?

Having your music collection digitized and collected together in iTunes is great. And being able to quickly and easily move through your entire library is in many ways beginning to change the way we listen and experience the music we own. Add to this the ability to construct your own playlists, freely download audio and video podcasts from around the world, then take all that content with you wherever you go on an iPod, and you can’t help but love iTunes.

But what about the iTunes store? It’s simple to navigate, fun to use and a breeze to purchase tracks. So why aren’t we doing more of it?

Well, here’s where the CD bites back.

1) Quality.
It’s still the case that in the vast majority of instances, the best quality reproduction of the original recording available to you the consumer, is the 16 bit 44.1khz Audio Compact Disc. The industry has toyed with Super CD’s (24 bit 88.2/96Khz etc) but for the mass market at least, the audio quality provided by the CD has proved more than acceptable. But what doesn’t seem as acceptable is the step back made in audio terms with low bit rate MP3’s and AAC’s, especially amongst serious music collectors and audiophiles. It’s one thing listening to a 128 or 192 bit encoded MP3 or AAC on your iPod on the supplied headphones while sat on the tube or train. But as soon as you play back the same audio through a decent set of headphones or home speakers, much is left to be desired. Having spent hundreds and thousands of your hard earned beans on this music, why listen to it in such an inferior quality?

In order to gain the bonus of having your entire music collection to hand, a trade off has traditionally taken place in terms of audio quality versus available storage. But as storage costs plummet this is increasingly less of an issue. In my own case, and from the very start, I’ve encoded my music at 320kbps AAC. It still allowed me with a 40GB iPod to carry around some 200+ albums. Not my entire collection, but a sizable part. And the resultant 320kbps AAC’s were the closest and most acceptable audio quality to my CD trained ears. A compromise, but only a slight one.

I freely admit that I’ll buy a CD, import it into iTunes and never actually play the CD again. So why have the clutter of all those plastic boxes, shiny silver discs and reams of airbrushed pictures and reprinted lyrics hanging around your home? Well, I’m future proofed, that’s why. I own the original copies of my entire music collection in the premier format available to me at the time of purchase. That’s not really something you can say of your iTunes purchase. Regardless of future storage costs, encoding technology and media formats, I’ll always be able to return to my CD library and re-import and transfer the best quality source material, available to me when I originally purchased an album or recording.

It’s good to see iTunes and Amazon increasingly moving towards 256kbps AAC and MP3’s. But I already decided for myself that the most acceptable file format was a notch higher, and that was nearly five years ago! The worlds bandwidth problems or Apple’s storage issues don’t really have any place in my conscious mind when I want to listen to that great track by The Band or a Beethoven string quartet. I just want to feel part of the music and like I’m in the room with the performers.

2) Price.
The greatest effect legitimate online music has had, is to push down the over inflated cost of it’s physical counter part. It’s been difficult for Record Companies to argue the costs of packaging and distribution in the digital world, and so the price of the product has had to fall. And as traditional and online retailers compete with iTunes et al, so has the price of CD’s. In most cases, it’s as cheap and sometimes cheaper to buy the same album in a physical format as it is the download counterpart. Very un-scientific I admit, but here in the UK, to purchase Ray LaMontagne’s fantastic debut album ‘Trouble’, would currently cost you £5.47 at Amazon and £7.90 at iTunes. Bit of a no brainer really.

3) Packaging.
It’s part of the experience and it used to be part of the art. It can and should be again. I love coverflow in iTunes. But the reason I love it is that it recalls the pleasure of rifling through your physical albums in days past. But what I really want to do is reach in and pull out the linear notes; when was this recorded, where was it recorded, who’s playing the sousaphone ? I’m sure with a little effort Apple could and will get this to work. Artwork booklets that open out in full cover view. But until they do, I find myself reaching for the original CD packaging to find the answer to that lazy sunday afternoon question …. who’s playing that cowbell sooo loudly :-)

4) Copy Protection.
Need I say more? I’ve bought this thing from you, but now you’re gonna determine how and where I can play it!? I understand the position copyright holders and vendors find themselves in, but it’s just been a little too unwieldily. As good as DRM from iTunes has been, I’ve lost count of the number of clients we’ve come across with Sonos Systems installed, unable to play their iTunes Store purchased tracks throughout their own home. It’s another case of the music and computer industries making their problems, your problems. That’s not a good balance for me and something again where the CD wins out.

Don’t get me wrong, I’m not against music downloads. And I’m certainly not saying it’s not where the future lies. I’m just not gonna part with my cash when I have a better choice in terms of quality, flexibility and pleasure right before me. And it seems I’m not alone.


Let’s Start As We Mean To Go On.

Monday, October 15, 2007

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Unaccustomed as I am to public speaking. :-)
Just wanted to set down what we intend this blog to be, what we intend it not to be, and perhaps more importantly what we hope it can become.

It certainly won’t be an Apple news site. If you’re looking for breaking news about the 2nd Gen iPhone or the return of the Newton, you’ll be looking for love in all the wrong places. We don’t intend to mirror the numerous news and rumor sites dedicated to Steve Jobs’ every sneeze. There’s plenty of good one’s, plenty of bad one’s, and we made a promise not to become another one.

We’ll be more reflective here at The MacDoctor Blog. We’re more interested in the day to day experiences and opportunities that working with Apple based products provides us, our clients and fellow users. Just as exciting for us then, to turn that old G3 iMac into a media hub, than to road test the latest, emperors new clothes, beta software release from the Bay area.

We’ve found that even the best of the Apple & Mac based blogs, often suffer from the same problems. Namely sheer quantity over quality, little reflection and a basic repetition of the same old line when reporting developments in the Apple community. Our editorial aim is to endeavor to bring you information we’ve found relevant in real world situations, working with clients throughout London, England and in our own daily use. It might not be cutting edge but it will be sharp as a blade! Drum roll please….

They’ll be opinion pieces too. Maybe a rant against the prevailing winds, the great Job’s on high, sacred cows, the open source mafia and I feel sure, before long, iWeb 08′.

We’ll aim for approximately five main Apple based posts a week, interspersed with random short musings on life in general. All work and no play makes Jack a dull boy after-all.

So, without further ado, I name this blog, The MacDoctor Blog. May all that blog and comment upon her live long and prosper. To sea, to sea …….


Hello world!

Thursday, October 11, 2007

That’s right. After much prodding, pushing, deliberating and general time-wasting, the MacDoctor’s blog is finally to see the light of day. We’ll be looking to provide you with a daily dose of insights, comments, moans, groans, tips, tricks and discoveries from our experience of providing a personalised support and advice service to London’s Apple Mac users and abusers.Just bare with us for a little longer as we monkey with our lovely shiny new WordPress home and generally make the place look respectable for you all. Slight learning curve on our part. In the meantime, take a seat in the waiting room and the good Doctor will be right with you ……